Australian Consumer Law

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Australian Consumer Law

On 1 January 2011 a single national consumer law, The Australian Consumer Law (ACL), commenced.  The ACL is a cooperative reform conducted by the Australian, State and Territory governments, through the Ministerial Council on Consumer Affairs (MCCA) and replaces previous Commonwealth, State and Territory consumer protection legislation.  Businesses are required to meet general standards of business conduct, as well as comply with specific protections for consumers against unfair business practices such as:

  • using standard form contracts that do not have unfair terms
  • honouring consumer guarantees
  • ensuring the safety of products and services
  • complying with rules on sales practices, including those on prices, consumer information, lay-by agreements and unsolicited consumer agreements
  • providing repair notices prior to accepting goods being repaired if these items are capable of retaining user-generated data such as computers and mobile phones

More information can be found on the Australian Consumer Law website and the Consumer Affairs and Fair Trading section under the Department of Justice website in Tasmania.

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The URL for this page is: http://www.development.tas.gov.au/economic/business_point/start_a_business/your_business_and_the_law/australian_consumer_law    This page was last modified on 29th July 2011.