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We will check your application to make sure we understand what you are asking for and that you have paid the application fee (or we will waive the fee).
We might contact you to ask you to clarify your application or to help you make an application that we can accept and progress.
We may transfer your application to another public authority if we do not believe we are best placed to locate and provide the information.
Once we have accepted your application, an officer will locate the information you have requested and assess it against the exemptions contained in the Right to Information Act 2009 to ascertain if all or part of it can be disclosed.
You will be notified in writing of the decision on your application as soon as practicable, but as far as possible in no more than 20 working days of the application being accepted.
If your request is complex, or you have asked for a large amount of information, we may ask you to give us more time.
If there is a need to consult with a third party about their business information, more time is automatically given and we will let you know the outcome as soon as practicable, but as far as possible no later than 40 working days. We will let you know if this is happening.
If we decide to not disclose all or part of the information you have applied for, we will provide the reasons for the refusal together with details on your right to seek an internal review of the decision.
An internal review of the decision must be requested within twenty days of receiving the notice of the decision by writing to:
Right to Information
Department of Economic Development, Tourism and the Arts
GPO Box 646
Hobart TAS 7001
You may seek an external review of the decision by the Ombudsman in two circumstances:
- If we do not get back to you in the timeframe allowed then we may be taken to have refused your application and you are able to make an application for external review to the Ombudsman without applying for an internal review first.
- If you have applied for internal review and are unhappy with the internal review decision, then you may apply to the Ombudsman for an external review.
Information on reviews by the Ombudsman can be found on the Office of the Ombudsman's website.