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Motivate, Manage & Reward Performance

>Motivating employees / Managing performance / Rewarding performance

Rewarding performance

Rewarding good performance is just as important as motivating and monitoring performance.

As outlined in Section 2 Attract, recruit and select, it helps to consider the benefits that potential employees may be looking for.


Flowchart
Flowchart

pdflogo Essential human resource management process flowchart

The flowchart provides logical steps to follow to managing performance.


template
Template

wordlogoWays to motivate and reward your employees template

Use this template to identify and reward your employees in line with what motivates them. You can adjust this document to suit your own needs.

Financial rewards

Pay structure

Performance is most commonly rewarded through Remuneration. Remuneration is compensation, typically financial (pay or salary), for services rendered. Remuneration may also include non-financial benefits such as the use of a vehicle or computer.

There are a number of factors to consider in setting pay levels.

  • You should be willing to pay at least the same amount as your competitors do to hire similar employees. Market pay surveys may allow you to compare your own practices against those of the competition.

  • Business owners need to consider employees as assets and a source of competitive advantage.

  • As an employer, you still have discretion regarding the actual amount paid, over and above legislated minimums.

  • Based on the principles of job analysis and evaluation, it may be useful to develop a job structure so that the relative worth of various jobs in the business can be compared.

Employees may be paid based on:

  • the particular role and responsibilities of the job

  • the value of the employee’s knowledge and skills

  • the employee’s individual or team performance against a set of criteria

  • a commission, piece rate or production basis.

Note: there are legal requirements relating to wages and employment conditions.

Federal and state laws specify minimum wages and conditions of employment. Minimum wages are set by the Australian Fair Pay Commission and the Tasmanian Industrial Commission.

For further information see:


Fair Pay Commission
(http://www.fairpay.gov.au)
Specifies federal legislation on minimum wages and conditions of employment

Tasmanian Industrial Commission
(http://www.tic.tas.gov.au)
Provides access to the Commission whose role is to hear and determine any matter arising for, or relating to, an industrial matter.

Fringe benefits and salary sacrificing

Fringe benefits provided by employers can include:

  • allowing an employee to use a work car for private purposes

  • paying an employee’s gym membership

  • providing entertainment by way of free tickets to concerts, for example

  • reimbursing an expense incurred by an employee, such as school fees

  • allowing employees to sacrifice their salary in exchange for other benefits.

  • You should always get advice from your financial advisor or accountant before entering into any financial arrangement with your employees, other than paying wages.

For further information see:


Australian Tax Office
(http://www.ato.gov.au)
Provides access to information about the different types of taxation, registration, deductions, payments and reporting.

Other kinds of rewards

Non-financial rewards may include recognition, higher status, positive feedback, more responsibility and greater participation in decision-making.

Having efforts noticed and valued can often be a great motivator and encourage employees to stay on with an employer.

Types of rewards that can motivate and help to retain your employees include:

  • extra leave

  • Christmas and birthday gifts

  • work-life balance benefits such as flexible working hours

  • subsidised staff canteens and free tea/coffee

  • cinema tickets, subsidised gym or sporting facilities membership

  • training that addresses personal development rather than simply the skills needed for the job

  • gifts for work well done

  • subsidised goods or services in relation to suppliers or business networks.

These other benefits are valued by employees because they:

  • enhance the quality of working life

  • reward their efforts and make them feel valued

  • add value to the employment contract.

There may be tax implications associated with some of the benefits mentioned, so ask your account to decide which of these types of rewards would suit your business.

See Section 5 Retain and Support for ideas on benefits and non-financial incentives that will improve your employees’ work-life balance.

>Motivating employees / Managing performance / Rewarding performance